GuildMasterpiece Theater

Written by: Bellemorte

Ok i’m sure you have all run into this, and yes its not directly related to gaming but its something i use inorder to raid I’ve talked to support for a couple of games and most recently creative and there email/chat support always seems to have issues with the concept of reading your issue.  I mean i understand that you do this all day and its boring and you’ve got scripted replies, but Please people if you are going to do a job where you are trying to fix something make sure you understand the issue before whipping off a reply that has nothing to do with it and looking like an idiot!!!!

Now for the examples, heh. So i recently bought a second creative sound card. The xfi to be specific. Its snazzy sweet has awesome sound, enter the problem. I run Dual sound card’s i’ve been doing this for about 6 years now with a sound blaster and some on board sound. I recently built myself a new computer. The New pc’s onboard was realtek, and i really really hate realtek even high end realtek. So i went out and got a second sound blaster card. There not the same model, so hey there should be no problem right? Differn’t drivers and all that. WRONG!! Creative in there infinate wisdom has apparently decided that if you are installing the driver package for a product Any creative software you previously had installed must be something not in the system any longer and it auto uninstalls it. I mean comeon people you couldn’t put a damned prompt in? We detect blah is installed on your system do you wish to uninstall????? So i send creative an email about it because of course like so many companies now adays they don’t have any actual phone support. And i get a reply that reads the following.

“From the detailed description provided; I understand you have an issue
with your Sound Blaster X-Fi XtremeGamer wherein you run dual sound
cards. When installing the driver and software for one of the sound
cards, it uninstalls the other sound card’s driver and softwares.

I would like to apologize for any inconvenience that this webcam may
have caused you and I understand where you’re coming from.

However, let me just advise you that it would not be possible to use two
sound blaster cards at the same time since these may create conflict.
Therefore, I suggest using just one sound card one at a time.”

Now to add further insult to injury i’ve already got it working but the shiny xfi software isn’t, And i’m not using a webcam children… No where in the damned email i sent did it mention a webcam. And this is one of the better replies i’ve gotten lol. So what i want to ask the world is, Why is it so hard to actually read what your replying to, when this is your job? I guess it boils down to being lazy or something. Or potentially english is not there first language who knows.  Oh and to tie this into the gaming thing, I use this for streaming music to vent and speakers as well as running a headset for vent. Nothing funier than dj’ing some classic songs in vent preraid lol. You can get some really good sound quality doing it as well, but it does require some fiddling with the settings.

Oh and Woot morogrim tidewalker added to our kill list last night. He died and everyone was Hes dead really? As usual the wonky strats worked for us. but ill post another blog about that later once we’ve refined it a bit. That puts us 4/6 in ssc with lethoras, and vash to go.